About the Department
The Technology Services Department (TSD) serves as the County's primary resource for technology guidance and is responsible for the planning, development, coordination, and support of the county's use of information technologies and enterprise data systems. The primary function is to provide internal technical support to County departments, elected officials, and partnering entities. TSD staff consults with personnel to ensure County technology needs are effectively identified, clearly understood, properly prioritized, and efficiently implemented and maintained.
The Technology Services Department has created a vision for its next five years of service to Douglas County. The Department's Strategic Plan, 2017 document is a clear road map toward the future and serves as a guide for improvement to services and new projects.
Vision: The Technology Services Department is a trusted partner for Douglas County enabling the efficient use of resources and information which ultimately supports quality-of-life for the community.
Mission: We provide technology solutions to ensure effective implementation and management of county services. We collaborate with departments to ensure ongoing improvement of services for employees and the citizens of Douglas County.
The services provided by the Technology Services Department are mostly provided to Douglas County government entities. A complete list of services exists in our Service Catalog. This document offers a comprehensive look at what we do and who we serve every day.
The Technology Service Department is comprised of two divisions;
Operations and Infrastructure - Maintains and provides County voice and data network infrastructure, data center operations and storage, public safety telecommunications backbone, application services that support internal county departments and partnering entities, and provides internal services to support the use of desktop computers and peripherals.
GIS and Data Services - Operates the County's enterprise geographic information systems (GIS); creates, maintains, and leverages a large library of geo-spatial data-sets for the purposes of analysis, regulatory compliance, and operational reference; develops customized GIS/Web applications; and, supports and maintains County databases and datasets. Visit the GIS Portal.