911 Emergency Services

Vision Statement:  Quick and accurate response beyond all expectations.

Mission Statement:  First to respond, first on scene.  Continually striving to provide and ensure professional service with equality, respect and dignity.  Our standard is excellence and our model of success is teamwork.
​
911 Emergency Services is an Accredited Center of Excellence
from the
International Academy of Emergency Dispatch (IAED)
for our
Emergency Medical Communications Program
Emergency Fire Communications Program
Emergency Police Communications Program (Soon)
Since April 2015

9-1-1 Emergency Services is the Public Safety Answering Point (PSAP) for Douglas County Nevada and Alpine County California. The department is a direct reporting unit to the Douglas County Manager. We are a consolidated regional Emergency Communications Center responsible for answering and processing emergency and non-emergency calls for service for eight primary agencies which are:

 

Alpine County Sheriff's Office
Sign Up for Reverse 911
Eastern Alpine Fire/Rescue
East Fork Fire & Paramedic Districts
Douglas County Sheriff's Office
Kirkwood Public Utility District (Fire)
Tahoe Douglas Fire Protection District

We are also the after-hours contact for all county residents reporting a water or sewer emergency. We use state-of-the-art telephone and radio dispatch equipment, we have a staff of 19 personnel.

Like us on Facebook.


Quick Links

Request for Incident Documentation

Documentation Fees:
In accordance with Douglas County Resolution No. 2012R-030
Subpoena:  Defense Attorney (except DA) $25.00 (whole subpoena) 

Citizen Requests: 
a. Documentation (2 certified copies) $5.00 
b. Audio (1 DVD) $10.00; $5.00 ea Additional 

Payment Information: 
Money Order or Bank Cashier's Check only - made payable to Douglas County 911 Emergency Services.
No personal checks or cash.
No cost to County Departments or user agencies of DC 911 Emergency Services

Today's Date:     Date Required By:      

Requestor's Name and Agency: 

Contact Number:

Requestor's Address:  

City:    

State: Zip Code:       

Case # or Call for Service #:  

Number of Audio CD's Requested:

Incident Date and Time:            

Call for Service (CFS) Requested:

Radio/Telephone/Specific Information:

 

Recieve Email Copy:

Email Address:



Security Measure

Contact

Ron Sagen

Ron Sagen

Emergency Communications Director

Address:

PO Box 218

Minden, NV 89423

Map

Ph: 775-782-5126

Fx: 775-782-6286

Hours of Operation

24 hour operation

News

Posted: May 11, 2021

Douglas County Board of County Commissioners Accepting Applications for Vacation Home Rentals Advisory Board

clear
Posted: May 06, 2021

Douglas County Board Meeting May Experience Intermittent Internet Outages

clear
Posted: Apr 30, 2021

Douglas County Reopening Plan Takes Effect May 1, 2021

clear
Posted: Apr 28, 2021

Assessor's Website Outage

clear
Posted: Apr 26, 2021

Mother's Day Drive Thru Celebration at the Douglas County Community and Senior Center

clear
Posted: Apr 26, 2021

Reopening of the Douglas County Senior Center

clear
Posted: Apr 19, 2021

Douglas County Community Development Launches Online Scheduling System

clear
Posted: Apr 19, 2021

Senior Center Family Restroom Naming Rights Sponsorship

clear
Posted: Apr 16, 2021

Douglas County Commission Approves Reopening Plan

clear
Posted: Apr 12, 2021

Neddenriep Donates to Douglas County Community Services Foundation

clear
Posted: Apr 12, 2021

Douglas County Announces Updated Website Feature and New Customer Service Ready 311 App

clear
Posted: Apr 09, 2021

Board to Consider Plan to Open Douglas County

clear
Posted: Apr 08, 2021

Douglas County Temporary Road Closure – SR 88

clear
Posted: Mar 29, 2021

Easter Celebration Event at Senior Center

clear
Posted: Mar 26, 2021

Douglas County Board of County Commissioners Meeting Format Changes to Hybrid

clear
Posted: Mar 18, 2021

Carson Valley Medical Center Renews Support With Donation To Community Center

clear
Posted: Mar 17, 2021

Douglas County Celebrates Social Work

clear
Posted: Mar 05, 2021

County Makes Policy Decisions Regarding VHRs

clear
Posted: Mar 02, 2021

St. Patrick’s Day Celebration Event at Senior Center

clear
Posted: Feb 23, 2021

Douglas County Temporarily Suspends Issuance of New Vacation Home Rental Permits

clear
Posted: Feb 22, 2021

Mike Torres Appointed as Chief Probation Officer

clear
Posted: Feb 18, 2021

9-1-1 Emergency Services 3rd Accreditation

clear
Posted: Feb 17, 2021

Douglas County Hires Caren Witt as New Social Services Manager

clear
Posted: Feb 17, 2021

Douglas County Adopts Zoom Webinar as the Newest Way for the Public to Participate in Public Comment

clear
Posted: Jab 29, 2021

Valentine's Day Celebration Event at the Douglas County Senior Center

clear
Posted: Jab 26, 2021

Douglas County Crews and Plows Ready for Winter Weather

clear
Posted: Jab 14, 2021

Douglas County Board of County Commissioners Accepting Applications for the Airport Advisory Committee

clear
Posted: Jab 13, 2021

Douglas County Hires Daniel Johnson as New Chief Technology Officer

clear
Posted: Jab 12, 2021

Free PPE and Sanitizing Products for Douglas County Businesses and Non-Profits

clear
Posted: Dec 28, 2020

Douglas County Board of County Commissioners Accepting Applications for Regional Transportation Commission

clear
Posted: Dec 22, 2020

Douglas County Board of County Commissioners Appoints Amy (Poole) Burgans to Clerk/Treasurer

clear
Posted: Dec 17, 2020

"In God We Trust" Display Installed in the Board of County Commissioners Chambers

clear
Posted: Dec 16, 2020

Douglas County DA Obtains Dismissal of OSHA Citations

clear
Posted: Dec 15, 2020

Santa is Coming to the Community Center

clear
Posted: Dec 14, 2020

Douglas County Clerk/Treasurer Tenders Resignation; BOCC Sets Agenda Item to Discuss

clear
Posted: Dec 09, 2020

Douglas County Board of County Commissioners Approve Master Plan

clear
Posted: Dec 01, 2020

Douglas County Public Health Officer Issues Guidance After Rise In COVID Cases

clear
Posted: Nov 30, 2020

Planning Commission Approved 2020 Master Plan Text Update

clear
Posted: Nov 30, 2020

Douglas County Cancels Public Holiday Events Due to Rise in COVID-19 Cases

clear
Posted: Nov 16, 2020

Douglas County Flagged for Elevated COVID-19 Cases

clear
Posted: Nov 02, 2020

Douglas County Confirms Positive COVID-19 Exposure at Election Polls Election Process Will Not be Affected

clear
Posted: Oct 29, 2020

County Unveils Executive Summary Draft, First Three Master Plan Elements, Dates & Times for Additional Public Meetings

clear
Posted: Oct 19, 2020

Douglas County Vacation Home Rental Task Force Recommendations Presented to the Board of County Commissioners

clear
Posted: Oct 02, 2020

Information on Proposed Painted Rock Mine

clear
Posted: Sep 25, 2020

Douglas County Businesses Receive 2020 Community Spirit Spotlight Awards

clear
Posted: Sep 12, 2020

Douglas County Welcomes Presidential Visit to Minden-Tahoe Airport

clear
Posted: Sep 10, 2020

JOIN Inc. Partners with Douglas County to Provide Financial Assistance

clear
Posted: Sep 08, 2020

Douglas County is now Accepting Community Grant Program Applications

clear
Posted: Sep 01, 2020

Douglas County Launches 2020 Master Plan Text Update Resident Survey

clear
Posted: Aug 31, 2020

Help Douglas County Increase Community Based Testing Numbers; Keep Businesses Open

clear
Posted: Aug 28, 2020

Douglas County Launches Grant Program to Help Local Small Business Funding available to assist small businesses impacted by COVID-19 with expenses like PPE, utilities, rent and retrofits

clear
Posted: Aug 26, 2020

Douglas County Community Services Announces the Temporary Closure of the Shooting Facility

clear
Posted: Aug 21, 2020

Douglas County Hosts Public Workshops and Creates Public Information Website on 2020 Master Plan Text Update, #DreamItDouglas

clear
Posted: Aug 18, 2020

Douglas County Advises the Public About Process for Reporting VHR Issues

clear
Posted: Aug 11, 2020

*Update/Correction* Douglas County Sheriff's Office Response to Protests

clear
Posted: Aug 09, 2020

Douglas County Sheriff's Office Responds to Protest

clear
Posted: Aug 08, 2020

Sheriff Coverley Media Briefing

clear
Posted: Aug 06, 2020

Official Statement from the Douglas County Board of County Commissioners Regarding August 8, 2020 Protest

clear
Posted: Aug 06, 2020

UPDATE Douglas County Prepares for Planned Protest on August 8, 2020

clear
Posted: Aug 03, 2020

Douglas County Prepares for Planned Protest on August 8, 2020

clear
Posted: Jul 29, 2020

Douglas County Shooting Range Improvements

clear
Posted: Jul 21, 2020

Douglas County Opens New Dog Park

clear
Posted: Jul 21, 2020

Douglas County Homemaker Program Conducts Fan Drive for Seniors

clear
Posted: Jul 16, 2020

Douglas County Receives Generous Contribution from the Community Services Foundation

clear
Posted: Jun 30, 2020

Meeting Location for Douglas County Board of County Commissioners Meeting Change to Virtual

clear

Douglas County Vacation Home Rental Task Force Recommendations Presented to the Board of County Commissioners

clear