911 Emergency Services

Vision Statement:  Quick and accurate response beyond all expectations.

Mission Statement:  First to respond, first on scene.  Continually striving to provide and ensure professional service with equality, respect and dignity.  Our standard is excellence and our model of success is teamwork.
​
911 Emergency Services is an Accredited Center of Excellence
from the
International Academy of Emergency Dispatch (IAED)
for our
Emergency Medical Communications Program
Emergency Fire Communications Program
Emergency Police Communications Program (Soon)
Since April 2015

9-1-1 Emergency Services is the Public Safety Answering Point (PSAP) for Douglas County Nevada and Alpine County California. The department is a direct reporting unit to the Douglas County Manager. We are a consolidated regional Emergency Communications Center responsible for answering and processing emergency and non-emergency calls for service for eight primary agencies which are:

 

Alpine County Sheriff's Office
Sign Up for Reverse 911
Eastern Alpine Fire/Rescue
East Fork Fire & Paramedic Districts
Douglas County Sheriff's Office
Kirkwood Public Utility District (Fire)
Tahoe Douglas Fire Protection District

We are also the after-hours contact for all county residents reporting a water or sewer emergency. We use state-of-the-art telephone and radio dispatch equipment, we have a staff of 19 personnel.

Like us on Facebook.


Quick Links

Request for Incident Documentation

Documentation Fees:
In accordance with Douglas County Resolution No. 2012R-030
Subpoena:  Defense Attorney (except DA) $25.00 (whole subpoena) 

Citizen Requests: 
a. Documentation (2 certified copies) $5.00 
b. Audio (1 DVD) $10.00; $5.00 ea Additional 

Payment Information: 
Money Order or Bank Cashier's Check only - made payable to Douglas County 911 Emergency Services.
No personal checks or cash.
No cost to County Departments or user agencies of DC 911 Emergency Services

Today's Date:     Date Required By:      

Requestor's Name and Agency: 

Contact Number:

Requestor's Address:  

City:    

State: Zip Code:       

Case # or Call for Service #:  

Number of Audio CD's Requested:

Incident Date and Time:            

Call for Service (CFS) Requested:

Radio/Telephone/Specific Information:

 

Recieve Email Copy:

Email Address:



Security Measure

Contact

Ron Sagen

Ron Sagen

Emergency Communications Director

Address:

PO Box 218

Minden, NV 89423

Map

Ph: 775-782-5126

Fx: 775-782-6286

Hours of Operation

24 hour operation

News

Posted: Sep 12, 2019

Scheduled Road Work

clear
Posted: Sep 09, 2019

Vail Resorts and Douglas County Community Services Foundation Announce Climbing Wall Lifetime Naming Right Agreement

clear
Posted: Aug 23, 2019

Board of County Commissioners To Review Process of Master Plan Map Update

clear
Posted: Aug 06, 2019

Accepting Applications for Advisory Board to Manage Wildlife

clear
Posted: Aug 02, 2019

Road Closure Ironwood Dr.

clear
Posted: Jul 25, 2019

Grant Funding Aids Douglas County Efforts to Prevent Opioid Crisis

clear
Posted: Jul 16, 2019

Serve on the Census Committee in Douglas County

clear
Posted: Jul 02, 2019

$5 per Night Surcharge to all Hotel Rooms and other Transient Lodging Accommodations Within the Lake Tahoe Township Area of Douglas County

clear
Posted: Jul 02, 2019

Douglas County Sheriff’s Office is preparing for the upcoming 4th of July celebration at Lake Tahoe

clear
Posted: Jun 26, 2019

Are you Prepared for an Evacuation

clear
Posted: Jun 16, 2019

4th of July Events Douglas County

clear
Posted: Jun 06, 2019

Boil Water Notice Rescinded

clear
Posted: Jun 03, 2019

Boil Water Notice Johnson Lane

clear
Posted: May 24, 2019

East Fork Fire Protection District Dispels Myths and Misconceptions Regarding Residential Fire Sprinkler Systems

clear
Posted: May 20, 2019

Water Consolidation 2019

clear
Posted: May 16, 2019

Board of County Commissioners Incident

clear
Posted: May 14, 2019

The Douglas County Sheriff’s Office (DCSO) and East Fork Fire District Respond to Signs and Symptoms of a Possible Opioid/heroin Overdose.

clear
Posted: May 09, 2019

Special Olympics Torch Run

clear
Posted: May 03, 2019

Regional Collaboration Leads to Heart Safe Communities

clear
Posted: Apr 29, 2019

Douglas County Conducts Community Assessment Survey for Emergency Response

clear
Posted: Apr 24, 2019

Douglas County Vacation Home Rental Task Force Holds First Meeting

clear
Posted: Apr 22, 2019

Warmer Temperatures Could Bring Spring Flooding

clear
Posted: Apr 15, 2019

China Spring Plant Sale

clear
Posted: Apr 12, 2019

Tahoe Douglas Elks Lodge #2670 Donates to Douglas County Recreation Youth Sports

clear
Posted: Apr 04, 2019

Livestreaming of Board Meetings Down Due to Technical Difficulties

clear
Posted: Apr 03, 2019

Change in Community Development Public Counter Hours

clear
Posted: Mar 26, 2019

Letter From County Manager

clear
Posted: Mar 25, 2019

Douglas County Announces Schedule for Budget Presentations

clear
Posted: Mar 20, 2019

Douglas County Celebrates Social Services Month

clear
Posted: Mar 14, 2019

Board of County Commissioners Sign Resolution Opposing SB143

clear
Posted: Mar 08, 2019

Douglas County Reschedules Public Workshop on Water Utility Rate Analysis

clear
Posted: Feb 21, 2019

February 21, 2019 Board Meeting Cancelled

clear
Posted: Feb 08, 2019

Douglas County Hosts Public Workshop on Water Utility Rate Analysis

clear
Posted: Feb 05, 2019

Douglas County Hires New Director of Community Development

clear
Posted: Feb 01, 2019

Douglas County Receives Nevada Department of Investigation Report and AG Declination Letter

clear
Posted: Jab 28, 2019

Recruitment of Representatives for VHR Task Force

clear
Posted: Jab 25, 2019

Press Conference on Monday, January 28, 2019

clear
Posted: Jab 18, 2019

Douglas County Wins Budgeting Award

clear
Posted: Jab 16, 2019

Douglas County Encourages the Community to Reach Out

clear
Posted: Jab 16, 2019

County Manager, Tom Stone, Resigns

clear
Posted: Jab 15, 2019

Douglas County Working Homicide Investigation

clear
Posted: Jab 12, 2019

Douglas County Selects Tom Stone as County Manager

clear
Posted: Jab 12, 2019

Topaz Lake Campground Closed Due to Boating Accident

clear
Posted: Dec 17, 2018

Swearing-in Ceremony 2019

clear
Posted: Dec 17, 2018

Lindsay Chichester

clear
Posted: Nov 30, 2018

Douglas County Seeks Representatives for Advisory Boards

clear
Posted: Nov 29, 2018

Douglas County Seeks Representatives for VHR Task Force

clear
Posted: Nov 26, 2018

Douglas County Looking to fill County Manager Position

clear
Posted: Nov 09, 2018

Douglas County Hosts NACO Conference

clear
Posted: Nov 09, 2018

Road Closure

clear
Posted: Nov 07, 2018

Results of Vacation Home Rental Survey Publicly Available

clear
Posted: Nov 07, 2018

Items from November 1, 2018 have been rescheduled.

clear
Posted: Nov 05, 2018

Report Vacation Home Rentals In Douglas County

clear
Posted: Nov 01, 2018

Meeting Cancelled 11/1/2018

clear
Posted: Oct 30, 2018

Flood Awareness Event 2018

clear
Posted: Oct 02, 2018

Lindsay Chichester Hired as Extension Educator

clear
Posted: Sep 27, 2018

Douglas County Businesses Receive Spotlight Awards

clear
Posted: Sep 20, 2018

Vacation Home Rental

clear
Posted: Sep 10, 2018

Citizen Brown Bag Lunch on the Strategic Plan

clear
Posted: Sep 03, 2018

Douglas County Hires New CFO and Comptroller

clear
Posted: Aug 30, 2018

Philip Ritger Hired as Public Works Director

clear

Douglas County Prepares for Potential Flooding and High Winds

clear

Reno shooting suspect taken into custody

clear

Douglas County Schedules Special Meeting to Discuss Master Plan Future Land Use

clear