911 Emergency Services

Vision StatementQuick and accurate response beyond all expectations.

Mission Statement
First to respond, first on scene.  Continually striving to provide and ensure professional service with equality, respect and dignity.  Our standard is excellence and our model of success is teamwork.
911 Emergency Services is an Accredited Center of Excellence
from the
International Academy of Emergency Dispatch (IAED)
for our
Emergency Medical Communications Program
Emergency Fire Communications Program
Emergency Police Communications Program (Soon)
Since April 2015

9-1-1 Emergency Services is the Public Safety Answering Point (PSAP) for Douglas County Nevada and Alpine County California. The department is a direct reporting unit to the Douglas County Manager. We are a consolidated regional Emergency Communications Center responsible for answering and processing emergency and non-emergency calls for service for eight primary agencies which are:


We are also the after-hours contact for all county residents reporting a water or sewer emergency. We use state-of-the-art telephone and radio dispatch equipment, we have a staff of 19 personnel.

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Quick Links

Request for Incident Documentation

Documentation Fees:
In accordance with Douglas County Resolution No. 2012R-030
Subpoena:  Defense Attorney (except DA) $25.00 (whole subpoena) 

Citizen Requests
a. Documentation (2 certified copies) $5.00 
b. Audio (1 DVD) $10.00; $5.00 ea Additional 

Payment Information
Money Order or Bank Cashier's Check only - made payable to Douglas County 911 Emergency Services.
No personal checks or cash.
No cost to County Departments or user agencies of DC 911 Emergency Services

Today's Date:     Date Required By:      

Requestor's Name and Agency: 

Contact Number:

Requestor's Address:  


State: Zip Code:       

Case # or Call for Service #:  

Number of Audio CD's Requested:

Incident Date and Time:            

Call for Service (CFS) Requested:

Radio/Telephone/Specific Information:


Recieve Email Copy:

Email Address:

Security Measure


Ron Sagen

Ron Sagen

Emergency Communications Director


PO Box 218

Minden, NV 89423


Ph: 775-782-5126

Fx: 775-782-6286

Hours of Operation

24 hour operation


Posted: Nov 17, 2020

Flood Awareness Event Canceled

Posted: Nov 16, 2020

Douglas County Flagged for Elevated COVID-19 Cases

Posted: Nov 03, 2020

Community Centers Install High Flow Air Filtration and Purification Systems

Posted: Nov 02, 2020

Douglas County Confirms Positive COVID-19 Exposure at Election Polls Election Process Will Not be Affected

Posted: Oct 29, 2020

County Unveils Executive Summary Draft, First Three Master Plan Elements, Dates & Times for Additional Public Meetings

Posted: Oct 28, 2020

Road Closure Announcement- Centerville Reconstruction Project

Posted: Oct 23, 2020

Riverview Drive Closure

Posted: Oct 23, 2020

Douglas County Hosts Flood Awareness Event

Posted: Oct 19, 2020

Douglas County Vacation Home Rental Task Force Recommendations Presented to the Board of County Commissioners

Posted: Oct 12, 2020

Master Plan Text Amendment Survey Results Are In

Posted: Oct 08, 2020

Road Closure Announcement Heybourne Rd

Posted: Oct 05, 2020

Funding extended to assist Douglas County Small Businesses Impacted by COVID-19, eligibility now includes business with up to 100 employees

Posted: Oct 02, 2020

Information on Proposed Painted Rock Mine

Posted: Sep 29, 2020

Road Closure Announcement Centerville Road

Posted: Sep 25, 2020

Douglas County Businesses Receive 2020 Community Spirit Spotlight Awards

Posted: Sep 24, 2020

Funding Still Available to Assist Douglas County Small Businesses Impacted by COVID-19

Posted: Sep 12, 2020

Douglas County Welcomes Presidential Visit to Minden-Tahoe Airport

Posted: Sep 10, 2020

JOIN Inc. Partners with Douglas County to Provide Financial Assistance

Posted: Sep 08, 2020

Douglas County is now Accepting Community Grant Program Applications

Posted: Sep 01, 2020

Douglas County Launches 2020 Master Plan Text Update Resident Survey

Posted: Aug 31, 2020

Help Douglas County Increase Community Based Testing Numbers; Keep Businesses Open

Posted: Aug 28, 2020

Douglas County Launches Grant Program to Help Local Small Business Funding available to assist small businesses impacted by COVID-19 with expenses like PPE, utilities, rent and retrofits

Posted: Aug 26, 2020

Douglas County Community Services Announces the Temporary Closure of the Shooting Facility

Posted: Aug 21, 2020

Douglas County Hosts Public Workshops and Creates Public Information Website on 2020 Master Plan Text Update, #DreamItDouglas

Posted: Aug 18, 2020

Douglas County Advises the Public About Process for Reporting VHR Issues

Posted: Aug 11, 2020

*Update/Correction* Douglas County Sheriff's Office Response to Protests

Posted: Aug 09, 2020

Douglas County Sheriff's Office Responds to Protest

Posted: Aug 08, 2020

Sheriff Coverley Media Briefing

Posted: Aug 06, 2020

Official Statement from the Douglas County Board of County Commissioners Regarding August 8, 2020 Protest

Posted: Aug 06, 2020

UPDATE Douglas County Prepares for Planned Protest on August 8, 2020

Posted: Aug 03, 2020

Douglas County Prepares for Planned Protest on August 8, 2020

Posted: Jul 29, 2020

Douglas County Shooting Range Improvements

Posted: Jul 21, 2020

Douglas County Opens New Dog Park

Posted: Jul 21, 2020

Douglas County Homemaker Program Conducts Fan Drive for Seniors

Posted: Jul 16, 2020

Douglas County Receives Generous Contribution from the Community Services Foundation

Posted: Jun 30, 2020

Meeting Location for Douglas County Board of County Commissioners Meeting Change to Virtual


Douglas County Vacation Home Rental Task Force Recommendations Presented to the Board of County Commissioners