911 Emergency Services

Vision Statement:  Quick and accurate response beyond all expectations.

Mission Statement:  First to respond, first on scene.  Continually striving to provide and ensure professional service with equality, respect and dignity.  Our standard is excellence and our model of success is teamwork.
​
911 Emergency Services is an Accredited Center of Excellence
from the
International Academy of Emergency Dispatch (IAED)
for our
Emergency Medical Communications Program
Emergency Fire Communications Program
Emergency Police Communications Program (Soon)
Since April 2015

9-1-1 Emergency Services is the Public Safety Answering Point (PSAP) for Douglas County Nevada and Alpine County California. The department is a direct reporting unit to the Douglas County Manager. We are a consolidated regional Emergency Communications Center responsible for answering and processing emergency and non-emergency calls for service for eight primary agencies which are:

 

Alpine County Sheriff's Office
Sign Up for Reverse 911
Eastern Alpine Fire/Rescue
East Fork Fire & Paramedic Districts
Douglas County Sheriff's Office
Kirkwood Public Utility District (Fire)
Tahoe Douglas Fire Protection District

We are also the after-hours contact for all county residents reporting a water or sewer emergency. We use state-of-the-art telephone and radio dispatch equipment, we have a staff of 19 personnel.

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Quick Links

Request for Incident Documentation

Documentation Fees:
In accordance with Douglas County Resolution No. 2012R-030
Subpoena:  Defense Attorney (except DA) $25.00 (whole subpoena) 

Citizen Requests: 
a. Documentation (2 certified copies) $5.00 
b. Audio (1 DVD) $10.00; $5.00 ea Additional 

Payment Information: 
Money Order or Bank Cashier's Check only - made payable to Douglas County 911 Emergency Services.
No personal checks or cash.
No cost to County Departments or user agencies of DC 911 Emergency Services

Today's Date:     Date Required By:      

Requestor's Name and Agency: 

Contact Number:

Requestor's Address:  

City:    

State: Zip Code:       

Case # or Call for Service #:  

Number of Audio CD's Requested:

Incident Date and Time:            

Call for Service (CFS) Requested:

Radio/Telephone/Specific Information:

 

Recieve Email Copy:

Email Address:



Security Measure

Contact

Ron Sagen

Ron Sagen

Emergency Communications Director

Mailing Address:

Attn: 911 Emergency Services Douglas County, NV

PO Box 218 Minden, NV 89423

Map

Ph: 775-782-5126

Fx: 775-782-6286

Hours of Operation

24 hour operation

News

Posted: Dec 05, 2022

Douglas County Statement Regarding Labor Negotiations with the Douglas County Sheriff’s Protective Association (DCSPA)

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Posted: Nov 30, 2022

Douglas County Prepares for Winter Weather

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Posted: Nov 29, 2022

VHR Special Migration Notice to Accela Analytics (AA)

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Posted: Nov 15, 2022

Douglas County Board of County Commissioners Accepting Applications for Various Volunteer Advisory Boards

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Posted: Nov 09, 2022

Douglas County Promotes Nevada Flood Awareness Week

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Posted: Nov 09, 2022

Douglas County Elections Deals With False Text Messages Received by Citizens

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Posted: Nov 04, 2022

Douglas County Broadband Action Team Build Awareness for the Affordable Connectivity Program

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Posted: Nov 02, 2022

Día de los Muertos Festival at Heritage Park, Gardnerville

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Posted: Oct 25, 2022

Tamara Baumann, APRN Joins Douglas County Community Health Clinic

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Posted: Oct 14, 2022

Board of County Commissioners Decides to Retain VHR Program and Discusses Future Changes

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Posted: Sep 30, 2022

Douglas County Hosts Joint VHR Meeting with VHR Advisory Board in Lake Tahoe

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Posted: Sep 28, 2022

Douglas County Community Health Clinic Host Flu Vaccine Clinics

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Posted: Sep 20, 2022

Douglas County Businesses Receive 2022 Business Spotlight Awards

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Posted: Sep 02, 2022

Public Hearing for Community Development Block Grant 2023 Application Cycle

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Posted: Sep 01, 2022

Douglas County Awarded Certificate of Achievement for Excellence in Financial Reporting

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Posted: Aug 31, 2022

Douglas County Prepares for High Heat Temperatures over Holiday Weekend

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Posted: Aug 29, 2022

Douglas County Community Development Public Counter Hours have Changed Building, Planning, Code Enforcement, VHR

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Posted: Aug 29, 2022

Nicki Leeper, Assistant County Clerk for Douglas County is Designated as a Certified Elections/Registration Administrator (CERA)

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Posted: Aug 16, 2022

Vacation Home Rental Advisory Board Special Meeting for 8.17.22 Has Been Cancelled

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Posted: Aug 09, 2022

Martin Slough Trail Dedication Ceremony

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Posted: Jul 22, 2022

Douglas County Community Grants Applications Available For 2023 CDBG Grant Cycle

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Posted: Jul 14, 2022

Douglas County Honors Judge Jones

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Posted: Jul 12, 2022

Seeman Ranch Park Grand Opening

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Posted: Jul 11, 2022

Start Time Changed for the Board of County Commissioners Meeting on July 20, 2022, Changed to 9:00 AM

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Posted: Jul 01, 2022

Douglas County Accepting Waitlist VHR Applications From July 1 – July 31 Applications Can be Submitted Online, In-Person, Or by Mail

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Posted: Jun 23, 2022

Douglas County Board of County Commissioners July Meeting Date Changed

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Posted: Jun 17, 2022

Martin Slough Multimodal Trail Project is Complete

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Posted: Jun 13, 2022

Douglas County Public Library Welcomes Tim DeGhelder as New Library Director

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Posted: Jun 08, 2022

Martin Slough Multimodal Trail Project 95% Complete

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Posted: May 31, 2022

Clerk Treasurer’s Office Now Livestreaming Voting Process

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Posted: May 11, 2022

Douglas County Sheriff’s Office Asking the Public to Be Aware of Catalytic Converter Thefts

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Posted: Apr 29, 2022

County Assessor Launches New Parcel Data Base Software

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Posted: Apr 13, 2022

Douglas County is Planning Completion of Martin Slough Trail For Late Summer 2022

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Posted: Apr 11, 2022

Board of County Commissioners Accepting Applications for Advisory Board to Manage Wildlife

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Posted: Mar 23, 2022

Douglas County Announces Budget Hearings for the Fiscal Year 2022-23 Tentative Budget Planning and Adoption

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Posted: Mar 16, 2022

Douglas County Clerk Treasurer's Office Launches Redistricting Maps

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Posted: Mar 10, 2022

Douglas County Clerk-Treasurer Accepting Applications for Election Workers

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Posted: Mar 09, 2022

Douglas County Seeking Requests for ARPA Funding

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Posted: Mar 07, 2022

Douglas County Board of County Commissioners Accepting Applications for the Planning Commission

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Posted: Mar 04, 2022

Fun Ways to Unplug for a Day in Douglas County

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Posted: Mar 04, 2022

Douglas County Celebrates Social Work Month

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Posted: Feb 25, 2022

Douglas County Board of County Commissioners Accepting Applications for the Audit Committee

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Posted: Feb 24, 2022

Douglas County Completes Breakwater Safety Enhancement at Topaz Lake Campground Boat Ramp

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Posted: Feb 11, 2022

Board of County Commissioners to Review Draft Ordinance to Dissolve the Elected Office of the Constable

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Posted: Feb 11, 2022

Douglas County Community Grant Applications Available February 18, 2022

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Posted: Feb 08, 2022

At-Home COVID-19 Test Kits Available at Douglas County Community Centers

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Posted: Feb 04, 2022

Douglas County Board of County Commissioners Approves New Start Time of Board of County Commissioner Meetings to 10:00 a.m.

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Posted: Feb 03, 2022

Douglas County Board of County Commissioners Accepting Applications for the Carson Water Subconvervancy District

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Posted: Feb 03, 2022

Douglas County Board of County Commissioners Extends Invitation to Religious or Civic Organizations to Lead Invocations

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Posted: Jab 28, 2022

Douglas County Historic Courthouse Services Restored

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Posted: Jab 27, 2022

Douglas County Historic Courthouse Experiencing a Network and Phone Outage

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Posted: Jab 20, 2022

Douglas County Board of County Commissioners Accepting Applications for Volunteer Advisory Board Positions

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Posted: Jab 19, 2022

Douglas County Awards Over $120,000 in Community Grants to Local Non-Profit Organizations

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Posted: Dec 30, 2021

Douglas County Using New Agenda Software - Peak

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Posted: Dec 29, 2021

Douglas County Announces Closure of Warming Shelter

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Posted: Dec 26, 2021

Douglas County Officials Announce Closure of All County Offices on Monday, December 27, 2021

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Posted: Dec 21, 2021

Douglas County Recorder’s Office Offers New Subscription-Based Recording Notification Service

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Posted: Dec 17, 2021

Vehicle Registration Renewal Drop-Off Services Return to Tahoe General Services Office in Stateline

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Posted: Dec 13, 2021

Douglas County Officials Announce Delayed Openings or Closures Due to Winter Storm Warning

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Posted: Dec 06, 2021

Douglas County Seeks Public Input on Redistricting Maps

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Posted: Nov 23, 2021

Douglas County Awarded Certificate of Achievement for Excellence for Financial Reporting from Government Finance Officers Association

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Posted: Nov 22, 2021

Douglas County Hires Brook Adie as New Assistant Director Community Services

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Posted: Nov 16, 2021

Douglas County Participates in The Nevada Speed Test

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Bently Nevada, a Baker Hughes business announces 2022 donation to Douglas County Community & Senior Center

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Douglas County ranked 1st in Nevada for Health Rankings

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County Provides Interim Support Service to the Town of Genoa

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Douglas County Hires Chief of Staff

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