911 Emergency Services

Vision Statement:  Quick and accurate response beyond all expectations.

Mission Statement:  First to respond, first on scene.  Continually striving to provide and ensure professional service with equality, respect and dignity.  Our standard is excellence and our model of success is teamwork.
​
911 Emergency Services is an Accredited Center of Excellence
from the
International Academy of Emergency Dispatch (IAED)
for our
Emergency Medical Communications Program
Emergency Fire Communications Program
Emergency Police Communications Program (Soon)
Since April 2015

9-1-1 Emergency Services is the Public Safety Answering Point (PSAP) for Douglas County Nevada and Alpine County California. The department is a direct reporting unit to the Douglas County Manager. We are a consolidated regional Emergency Communications Center responsible for answering and processing emergency and non-emergency calls for service for eight primary agencies which are:

 

Alpine County Sheriff's Office
Sign Up for Reverse 911
Eastern Alpine Fire/Rescue
East Fork Fire & Paramedic Districts
Douglas County Sheriff's Office
Kirkwood Public Utility District (Fire)
Tahoe Douglas Fire Protection District

We are also the after-hours contact for all county residents reporting a water or sewer emergency. We use state-of-the-art telephone and radio dispatch equipment, we have a staff of 19 personnel.

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Quick Links

Request for Incident Documentation

Documentation Fees:
In accordance with Douglas County Resolution No. 2012R-030
Subpoena:  Defense Attorney (except DA) $25.00 (whole subpoena) 

Citizen Requests: 
a. Documentation (2 certified copies) $5.00 
b. Audio (1 DVD) $10.00; $5.00 ea Additional 

Payment Information: 
Money Order or Bank Cashier's Check only - made payable to Douglas County 911 Emergency Services.
No personal checks or cash.
No cost to County Departments or user agencies of DC 911 Emergency Services

Today's Date:     Date Required By:      

Requestor's Name and Agency: 

Contact Number:

Requestor's Address:  

City:    

State: Zip Code:       

Case # or Call for Service #:  

Number of Audio CD's Requested:

Incident Date and Time:            

Call for Service (CFS) Requested:

Radio/Telephone/Specific Information:

 

Recieve Email Copy:

Email Address:



Security Measure

Contact

Ron Sagen

Ron Sagen

Emergency Communications Director

Address:

PO Box 218

Minden, NV 89423

Map

Ph: 775-782-5126

Fx: 775-782-6286

Hours of Operation

24 hour operation

News

Posted: Feb 21, 2020

Douglas County Commissioners Scheduled To Hear Presentation on Lake Tahoe Events Center

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Posted: Feb 19, 2020

The American Red Cross in Partnership with Northern Nevada Rural Counties Takes Action to Prepare Community for Disaster Relief Simulated Shelter Set-Up Scheduled

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Posted: Feb 07, 2020

2020 Census Information

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Posted: Jab 15, 2020

Douglas County Instates Text-to-911 “Call if you can – Text if you can’t”

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Posted: Jab 13, 2020

Master Plan Update 2019

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Posted: Jab 13, 2020

RDA 2

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Posted: Dec 16, 2019

Douglas County Sheriff’s Office Public Safety Reminders for New Year’s Eve

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Posted: Dec 10, 2019

Family Support Council received a $5,000 donation from the Douglas County Sheriff’s Office to go towards their “Help Save the Roof” Project

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Posted: Dec 03, 2019

Holiday Package Crime Prevention Tips from DCSO

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Posted: Dec 03, 2019

Parade of Lights Route and Road Closures

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Posted: Nov 26, 2019

Douglas County Hosts Special Meeting for Development Agreement Between Park Ranch Holdings LLC and Master Plan Amendments

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Posted: Nov 01, 2019

Flood Awareness Event

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Posted: Nov 01, 2019

Douglas County Sheriff’s Office holds a No Shave November fundraiser contest to benefit Suicide Prevention Network

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Posted: Nov 01, 2019

Master Plan Update 2019

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Posted: Oct 17, 2019

Douglas County Receives Finance Award 2019

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Posted: Oct 15, 2019

Douglas County Public Works Department hosts first Community Open House

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Posted: Sep 26, 2019

Douglas County Businesses Receive Spotlight Awards

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Posted: Sep 12, 2019

Scheduled Road Work

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Posted: Sep 09, 2019

Vail Resorts and Douglas County Community Services Foundation Announce Climbing Wall Lifetime Naming Right Agreement

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Posted: Aug 23, 2019

Board of County Commissioners To Review Process of Master Plan Map Update

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Posted: Aug 06, 2019

Accepting Applications for Advisory Board to Manage Wildlife

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Posted: Aug 02, 2019

Road Closure Ironwood Dr.

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Posted: Jul 25, 2019

Grant Funding Aids Douglas County Efforts to Prevent Opioid Crisis

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Posted: Jul 16, 2019

Serve on the Census Committee in Douglas County

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Posted: Jul 02, 2019

$5 per Night Surcharge to all Hotel Rooms and other Transient Lodging Accommodations Within the Lake Tahoe Township Area of Douglas County

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Posted: Jul 02, 2019

Douglas County Sheriff’s Office is preparing for the upcoming 4th of July celebration at Lake Tahoe

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Posted: Jun 26, 2019

Are you Prepared for an Evacuation

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Posted: Jun 16, 2019

4th of July Events Douglas County

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Posted: Jun 06, 2019

Boil Water Notice Rescinded

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Posted: Jun 03, 2019

Boil Water Notice Johnson Lane

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Posted: May 24, 2019

East Fork Fire Protection District Dispels Myths and Misconceptions Regarding Residential Fire Sprinkler Systems

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Posted: May 20, 2019

Water Consolidation 2019

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Posted: May 16, 2019

Board of County Commissioners Incident

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Posted: May 14, 2019

The Douglas County Sheriff’s Office (DCSO) and East Fork Fire District Respond to Signs and Symptoms of a Possible Opioid/heroin Overdose.

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Posted: May 09, 2019

Special Olympics Torch Run

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Posted: May 03, 2019

Regional Collaboration Leads to Heart Safe Communities

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Posted: Apr 29, 2019

Douglas County Conducts Community Assessment Survey for Emergency Response

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Posted: Apr 24, 2019

Douglas County Vacation Home Rental Task Force Holds First Meeting

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Posted: Apr 22, 2019

Warmer Temperatures Could Bring Spring Flooding

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Posted: Apr 15, 2019

China Spring Plant Sale

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Posted: Apr 12, 2019

Tahoe Douglas Elks Lodge #2670 Donates to Douglas County Recreation Youth Sports

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Posted: Apr 04, 2019

Livestreaming of Board Meetings Down Due to Technical Difficulties

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Posted: Apr 03, 2019

Change in Community Development Public Counter Hours

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Posted: Mar 26, 2019

Letter From County Manager

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Posted: Mar 25, 2019

Douglas County Announces Schedule for Budget Presentations

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Posted: Mar 20, 2019

Douglas County Celebrates Social Services Month

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Posted: Mar 14, 2019

Board of County Commissioners Sign Resolution Opposing SB143

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Posted: Mar 08, 2019

Douglas County Reschedules Public Workshop on Water Utility Rate Analysis

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Posted: Feb 21, 2019

February 21, 2019 Board Meeting Cancelled

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Posted: Feb 08, 2019

Douglas County Hosts Public Workshop on Water Utility Rate Analysis

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Posted: Feb 05, 2019

Douglas County Hires New Director of Community Development

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Posted: Feb 01, 2019

Douglas County Receives Nevada Department of Investigation Report and AG Declination Letter

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Posted: Jab 28, 2019

Recruitment of Representatives for VHR Task Force

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Posted: Jab 25, 2019

Press Conference on Monday, January 28, 2019

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Posted: Jab 18, 2019

Douglas County Wins Budgeting Award

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Posted: Jab 16, 2019

Douglas County Encourages the Community to Reach Out

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Posted: Jab 16, 2019

County Manager, Tom Stone, Resigns

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Posted: Jab 15, 2019

Douglas County Working Homicide Investigation

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Posted: Jab 12, 2019

Douglas County Selects Tom Stone as County Manager

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Posted: Jab 12, 2019

Topaz Lake Campground Closed Due to Boating Accident

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Posted: Dec 17, 2018

Swearing-in Ceremony 2019

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Posted: Dec 17, 2018

Lindsay Chichester

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Posted: Nov 30, 2018

Douglas County Seeks Representatives for Advisory Boards

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Posted: Nov 29, 2018

Douglas County Seeks Representatives for VHR Task Force

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Posted: Nov 26, 2018

Douglas County Looking to fill County Manager Position

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Posted: Nov 09, 2018

Douglas County Hosts NACO Conference

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Posted: Nov 09, 2018

Road Closure

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Posted: Nov 07, 2018

Results of Vacation Home Rental Survey Publicly Available

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Posted: Nov 07, 2018

Items from November 1, 2018 have been rescheduled.

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Posted: Nov 05, 2018

Report Vacation Home Rentals In Douglas County

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Posted: Nov 01, 2018

Meeting Cancelled 11/1/2018

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Posted: Oct 30, 2018

Flood Awareness Event 2018

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Posted: Oct 02, 2018

Lindsay Chichester Hired as Extension Educator

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Posted: Sep 27, 2018

Douglas County Businesses Receive Spotlight Awards

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Posted: Sep 20, 2018

Vacation Home Rental

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Posted: Sep 10, 2018

Citizen Brown Bag Lunch on the Strategic Plan

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Posted: Sep 03, 2018

Douglas County Hires New CFO and Comptroller

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Posted: Aug 30, 2018

Philip Ritger Hired as Public Works Director

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Douglas County Prepares for Potential Flooding and High Winds

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Reno shooting suspect taken into custody

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Douglas County Schedules Special Meeting to Discuss Master Plan Future Land Use

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Douglas County Sheriff's Office Hosts Third Annual Fright Night at the Fairgrounds

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Douglas County Sheriff’s Office presents donation from #NoShave November contest to Suicide Prevention Network

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Douglas County Prepares for Potential Impacts of Coronavirus (COVID-19)

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Douglas County Declares Disaster in Response to COVID-19

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Douglas County Cancellation of Board of County Commissioners Meetings Reduction of Service County Offices

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Statement from Douglas County Leaders Regarding COVID-19 Response and Community Support

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