Fraud Waste and Abuse

Confidential Reporting Hotline 

Douglas County has a whistleblower/fraud waste and abuse program administered by a third party vendor, Lighthouse. Through this online reporting system,  Lighthouse  investigates complaints concerning the following:

-Deficiencies in the quality and delivery of city government services.
-Wasteful and inefficient city government practices.
-Misuse of city government funds.
-Improper activities by city government officers and employees.
-Human Resources reports  related to employee relations, abuse of benefits, discrimination, harassment, and work environment.

The Whistleblower Program responds to specific allegations of administrative wrongdoing by County employees and those who do business with the County. The Whistleblower Program does not investigate general complaints or suggestions. 

Upon receiving a complaint, Lighthouse may conduct an investigation into the facts alleged in the complaint to determine whether an improper governmental activity has occurred. Allegations that, even if true, appear immaterial or insignificant from a monetary or operational standpoint, may be referred to the County department involved in the allegation for investigation and response.

Any investigation resulting from a complaint is confidential, so Whistleblower Program staff cannot provide any updates about what is being done to investigate the complaint or what information has been uncovered. Neither complaints nor investigative work products will be released.

All County officers and employees are protected from retaliation for filing a complaint with, or providing information to, the Whistleblower Program about improper governmental activities. You are strongly advised to withhold identifying information if you fear retaliation for filing a complaint.

You can report a complaint through the following:

Call the Anonymous Reporting Hotline:

Call (833) 430-0004

website: Light House Services 
E-mail: [email protected]ouse-services.com (must list organization Douglas County)
Download the flyer here.