Public Counter Hours and Services:
Monday - Friday, 9:30 am - 4:00 pm
You must first sign in at the kiosk in the lobby.
The Public Counter is located on the second floor of the Minden Inn at 1594 Esmeralda Avenue, Room 202.
Appointments are now available and encouraged. To schedule an appointment online to visit the Public Counter,
click here.
Information is available at the Public Counter regarding floodplain development, flood zone maps, and elevation certificates. Brochures are also offered on topics such as flooding in Douglas County, flood preparedness and safety, and flood insurance.