County Closures due to COVID-19

Douglas County ClosuresDouglas County Public Office Closures due to COVID-19


Douglas County is actively monitoring and managing the COVID-19 level of risk in our community. In close cooperation with our emergency manager, East Fork Fire, and other partners, the County Manager’s Office, along with County departments, are coordinating the closure of offices to take additional measures of caution to slow the spread of COVID-19.


Please see below for a complete list of County department closures and specific information related to each department. Essential services will be continued by departments using whatever modifications necessary to minimize contact among individuals. These closures are effective Tuesday, March 17 and tentatively remain in place until Monday, April 6.


Town Information

Town of Gardnerville
Town of Genoa
Town of Minden


Departments


ADULT DAY CLUB (Community & Senior Center) 
The Adult Day Club will be open as needed by the clients and families.

BOARD OF COUNTY COMMISSIONERS MEETINGS

The Board of County Commissioners, and other public bodies such as the Planning Commission, will be conducting their future meetings electronically to reduce social gatherings and interpersonal contact. Review the Public Notice Regarding Future Board Meetings for full details.

The following Board of County Commissioner Meetings have been cancelled:

Regular Meeting - Thursday, March 19, 2020 1:30 p.m.

Special Meeting - Tuesday, March 24, 2020 12:00 p.m.

Special Meeting - Wednesday, March 25, 2020 10:00 a.m.

Special Meeting - Thursday, March 26, 2020 10:00 a.m.

CAMP GROUNDS (Community Service/Parks and Recreation) 

Effective March 27, 2020 Douglas County will be temporarily suspending overnight camping at the Topaz Lake Campground until further notice. The Park and boat ramp will remain open for day users and fisherman.  


CLERK-TREASURER'S OFFICE

Effective March 23, 2020: 

  • No in-person transactions, including marriage licenses and notary bonds
  • Online, drop off, or mail transactions ONLY


COMMUNITY AND SENIOR CENTER

Douglas County Community Services announces facility closures and service reduction for all Douglas County Community Service Facilities and programs. This included the Douglas County Community and Senior Center in Gardnerville, Kahle Community Center at the Lake, the Tahoe Douglas Senior Center and the Topaz Ranch Estates Community Center.


All meetings, activities, and functions in the County's Community/Senior Centers and County Parks are suspended during this time. This includes congregate dining at the Douglas County Senior Center as well as Topaz Ranch Estates Community Center and the Community Center at James Lee Park in North Douglas County.  


At this time Community Services are requesting donations of much needed items including the following:

  • Hand Sanitizer
  • Toilet Paper
  • Distilled water for usage in oxygen supply equipment (CPAP, oxygen users)
  • Disinfectant/Cleaning wipes
  • Disposable face masks.
  • Canned food and nonperishable food items
  • Games/puzzles

Donations can be delivered to the Community & Senior Center on Waterloo Lane by the side entrance patio door of the Senior Center, on the south side of the building. Donations will be accepted between 8:00 a.m. and 5:00 p.m. Monday through Friday.  All Community Services offices will also be available by phone during these hours.

Website | Facebook


COMMUNITY DEVELOPMENT

The Community Development Department public counter will be closed from March 18th through April 6th. Please refer to our website for online permit information; GIS map information, submittal forms, and our development code (Title 20).

During this time the department will continue to review current projects. For new submittals please contact the respective divisions below:

Building Division

Call 775-782-6224 or Email at building@douglasnv.us

Planning Division

Call 775-782-6217 or Email at planning@douglasnv.us

Engineering Division

Call 775-782-6235 or Email at engineering@douglasnv.us

Code Enforcement

Call 775-782-6231 or Email at codeenf@douglasnv.us


COMMUNITY HEALTH CLINIC (Community & Senior Center) 

The Community Health Clinic will be closed. Please call and speak with a nurse or office staff for your specific needs and all reasonable accommodations will be made.  Appointments can be scheduled appointments for the time period after April 6, 2020.  Please call 775-782-9038.

COURTS 

The courts have made several changes to their schedules, read here- court order 


COUNTY PARKS (Community & Senior Center) 

All organized activities in Douglas County Parks are cancelled. The County Parks themselves will remain open as will Topaz Lake Park and boat ramp for day use. Overnight camping at the Topaz Lake Campground is temporarily suspended until further notice.

DOUGLAS AREA RURAL TRANSIT (DART) (Community & Senior Center) 

Douglas County DART transportation services will remain open but will be restricted to scheduled appointments only.  All DART transportation users including seniors or persons with a disability, and who are not already enrolled in the Dial-a-Ride program, are encouraged to contact DART transportation at 775-782-6456.  All transit riders will be required to pass a phone screening. Anyone suspected of having COVID-19 virus and requiring transportation should call 911.

DOUGLAS COUNTY ANIMAL SHELTER

The Douglas County Animal Shelter will be closed.  All adoption activity is suspended through April 6, 2020. Animal Services Officers are available by phone as needed and for emergencies. Please call 775-782-9061.  Volunteer hours suspended.

DOUGLAS COUNTY SCHOOL DISTRICT

Please read the Superintendent’s letter about school closures here.

Website | Facebook


DOUGLAS COUNTY SOCIAL SERVICES

Social Services will remain open by appointment only.  Outreach to Topaz Ranch Estates and Ranchos is suspended.  Please call 775-782-9825.

EXTENSION DOUGLAS COUNTY

We realize that this plan may change, and we will make updates accordingly and as needed per recommendations from the authorities we work with and serve. The office will be closed to the public, and we can meet with persons as/if needed through a scheduled appointment.  Some staff will plan on working from the office, but may work from home intermittently. The appropriate signage will be posted on the door for our clientele. 

GYMNASIUM MEMBERSHIP, SCHEDULED PROGRAMS AND CLASSES (Community & Senior Center) 

For those residents who have Gymnasium Memberships the County will provide a 2-month extension on their expiration date. Those scheduled for cancelled County programs and classes will be issued a credit or refund.

HOMEMAKER SERVICES (Community & Senior Center) 

          Homemaker services will continue as scheduled with safety modifications in place.

LIBRARY 

Need After Tuesday, March 17 at 7 p.m., all Douglas County Public Library events, services, and programs at both the Minden and Lake Tahoe branches have been suspended. Please keep any library materials you currently have, and do not return them to the book drops. The book drops will be closed. There will be no penalties for overdue books during this time period.  

Any questions about your library account can be emailed to info@douglas.lib.nv.us.

Patrons are also encouraged to take advantage of the library’s many electronic resources and downloadable content available through the library’s website. Helpful education and community resources are also available on the library’s website through the eLibrary.  The library plans on providing fun, interactive content on Facebook, Twitter, and a new Instagram account, so please digitally join us!

 

MEALS ON WHEELS (Community & Senior Center) 

Meals on Wheels will continue as usual with modified safety practices in place.  Extended enrollment in that program is being encouraged for all of those that normally attend congregate dining or are otherwise concerned about having access to prepared food.  Seniors wishing to receive this service are asked to contact the Senior Center at 775-782-5500 ext. 1 to arrange drive up food pick up at the center or home delivery. Drive up food delivery will be available at the Douglas County Senior Center, 1329 Waterloo Lane, Gardnerville, between 11:00 a.m. and 1:00 p.m. Monday through Friday. Meals on Wheels Delivery or Drive by Pick Up will consist of a package of 7 frozen meals with a suggested donation of $3 per meal.

PUBLIC WORKS 

Douglas County Public Works which included Water and Sewer Utilities, Road Maintenance, Stormwater Management, Engineering and Building & Fleet Services will be available by appointment only to reduce face to face interactions. To schedule an appointment or for any questions, please call the Public Works main line at (775) 783-6480.
To submit water/sewer payments, please use one of the following options: 
1. Mail your check to P.O. Box 2121, Minden, NV 89423
2. Use the drop box in the driveway of the Public Works Department at 1120 Airport Road, Minden
3. Make an online payment from the Douglas County website www.douglascountynv.gov

 

RECORDER'S OFFICE

Effective Friday, March 20, 2020:

All in-person services, including over-the-counter help and notary services are suspended until further notice; however, recording of documents will continue. Electronic recording hours remain M-F 8 a.m. - 4 p.m. Staff are available to answer questions by phone M-F 8 a.m. - 5 p.m. 775-782-9025.  The office will be closed 12 p.m. - 1 p.m. for lunch. 


Recording packages may be mailed, electronically recorded through an approved eRecording partner, or deposited into one of our drop-boxes. Drop-boxes are located along the west side of the building and in the main entry foyer. Please use a sealed envelope clearly marked Recorder and include a contact name with phone number and/or email address on a separate piece of paper. 

The public research area is closed until further notice. Recorded documents 1975-Current can be searched and obtained through the Recorder’s website.  Additionally, the Index to Official Records 1960-1972, Deeds 1859-1959, and Marriages 1955-Current can be searched online. To order Official Record copies of documents please call the office with your document number(s). Certified Marriages can be ordered online.


 



 

For health information and updates, visit GetHealthyCarsonCity.org. Carson City Health and Human Services, the managing local health authority for Douglas County, developed a public hotline (775) 283-4789, devoted to keeping the community up-to-date and informed on COVID-19. The line will be staffed Monday-Friday 8 a.m.-4 p.m. to answer questions and concerns.

At this time, there are no confirmed cases of COVID-19 in Douglas County. It is hoped that aggressive action now will speed the resolution of this public health event.

*This webpage is subject to change as more information becomes available