County Closures due to COVID-19

Douglas County ClosuresDouglas County Public Office Closures due to COVID-19


Douglas County is actively monitoring and managing the COVID-19 level of risk in our community. In close cooperation with our emergency manager, East Fork Fire, and other partners, the County Manager’s Office, along with County departments, are coordinating the closure and openings of offices to take measures of caution to slow the spread of COVID-19.


Please see below for a complete list of County department closures and specific information related to each department. Essential services will be continued by departments using whatever modifications necessary to minimize contact among individuals. These closures are effective Tuesday, March 17 and tentatively remain in place until further notice.


Town Information

Town of Gardnerville
Town of Genoa
Town of Minden


Departments


ADULT DAY CLUB (Community & Senior Center) 
The Adult Day Club will be open as needed by the clients and families.

BOARD OF COUNTY COMMISSIONERS MEETINGS

The Board of County Commissioners, and other public bodies such as the Planning Commission, will be conducting their future meetings electronically to reduce social gatherings and interpersonal contact. Review the Public Notice Regarding Future Board Meetings for full details.

The following Board of County Commissioner Meetings have been cancelled:

Regular Meeting - Thursday, March 19, 2020 1:30 p.m.

Special Meeting - Tuesday, March 24, 2020 12:00 p.m.

Special Meeting - Wednesday, March 25, 2020 10:00 a.m.

Special Meeting - Thursday, March 26, 2020 10:00 a.m.

CAMP GROUNDS (Community Service/Parks and Recreation) 

Effective March 27, 2020 Douglas County will be temporarily suspending overnight camping at the Topaz Lake Campground until further notice. The Park and boat ramp will remain open for day users and fisherman.  


CLERK-TREASURER'S OFFICE

Effective March 23, 2020: 

  • No in-person transactions, including marriage licenses and notary bonds
  • Online, drop off, or mail transactions ONLY


COMMUNITY AND SENIOR CENTER

Douglas County Community Services announces facility closures and service reduction for all Douglas County Community Service Facilities and programs. This included the Douglas County Community and Senior Center in Gardnerville, Kahle Community Center at the Lake, the Tahoe Douglas Senior Center and the Topaz Ranch Estates Community Center.


All meetings, activities, and functions in the County's Community/Senior Centers and County Parks are suspended during this time. This includes congregate dining at the Douglas County Senior Center as well as Topaz Ranch Estates Community Center and the Community Center at James Lee Park in North Douglas County.  


At this time Community Services are requesting donations of much needed items including the following:

  • Hand Sanitizer
  • Toilet Paper
  • Distilled water for usage in oxygen supply equipment (CPAP, oxygen users)
  • Disinfectant/Cleaning wipes
  • Disposable face masks.
  • Canned food and nonperishable food items
  • Games/puzzles

Donations can be delivered to the Community & Senior Center on Waterloo Lane by the side entrance patio door of the Senior Center, on the south side of the building. Donations will be accepted between 8:00 a.m. and 5:00 p.m. Monday through Friday.  All Community Services offices will also be available by phone during these hours.

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COMMUNITY DEVELOPMENT

The Community Development Department public counter will be closed through the closure period. Please refer to our website for online permit information; GIS map information, submittal forms, and our development code (Title 20).

During this time the department will continue to review current projects. For new submittals please contact the respective divisions below:

Building Division

Call 775-782-6224 or Email at building@douglasnv.us

Planning Division

Call 775-782-6217 or Email at planning@douglasnv.us

Engineering Division

Call 775-782-6235 or Email at engineering@douglasnv.us

Code Enforcement

Call 775-782-6231 or Email at codeenf@douglasnv.us


COMMUNITY HEALTH CLINIC (Community & Senior Center) 

The Community Health Clinic is locked, but doing as many appointments via telehealth as possible and seeing patients when necessary. You can make an appointment by calling 775-782-9038.

COURTS 

The courts have made several changes to their schedules, read here court order 


COUNTY PARKS AND RECREATION (Community & Senior Center) 

All organized activities in Douglas County Parks are cancelled. The County Parks themselves will remain open as will Topaz Lake Park and boat ramp for day use. Overnight camping at the Topaz Lake Campground is temporarily suspended until further notice.

Douglas County Community Services in response to the Governors Directive 013 is closing some of the following facilities as of April 10, 2020

Basketball Courts- the following locations are closed: C.C. Meneley School Park, Johnson Lane Park, TRE Park

Handball Courts- the following location is closed: handcourts next to the tennis courts in Lampe Park

Horseshoe Pits- the following locations are closed: Aspen Park, Lampe Park

Pickleball Courts- outdoor Pickleball Courts are open as of 05/01/20

Skate Park- Douglas County Skate Facility will be closed in Herbig Park

Tennis Courts- the following locations are open as of 05/01/20: Douglas High School, Johnson Lane Park, Lampe Park, Zephyr Cove Park

Volleyball Courts- the following locations are closed: Aspen Park, Lampe Park (2 courts), Zephyr Cove Park

To read the full press release from the Douglas County Community Services/Parks & Recreation Director regarding facility closures, click here.
To read the directive from the Governor's Office about lifting restrictions on specific recreation activities click here.   

DOUGLAS AREA RURAL TRANSIT (DART) (Community & Senior Center) RESUMES SERVICE MAY 26, 2020

Douglas County DART Express resumes service on Tuesday, May 26th. The DART Express routes will return to service, also will be taking the follow safety precautions:

- Face masks are required for all passengers while boarding, riding on and exiting the bus
- Passenger Health Assessment will be conducted at time of boarding
- Only five passengers will be allowed on a bus at any given time to maintain six feet of social distancing between passengers
- Drivers are required to wear face masks and gloves
- Buses will be disinfected throughout the day

For more information, please call DART Transportation at 783-6456.

DOUGLAS COUNTY ANIMAL SHELTER

The Douglas County Animal Shelter will be closed.  All adoption activity is suspended through the closure period. Animal Services Officers are available by phone as needed and for emergencies. Please call 775-782-9061.  Volunteer hours suspended.

DOUGLAS COUNTY SCHOOL DISTRICT

Please read the Superintendent’s letter about school closures here.

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DOUGLAS COUNTY SHERIFF'S OFFICE

To read Governor Sisolak's directive related to legal proceedings, permit, and licenses click here or access the PDF here.

The new order eliminates the immediate need for the public to come into the Sheriff's Office to renew licenses. Any new Concealed Carry Weapon (CCW) applications will be postponed for 30 days or until the Sheriff has identified a low risk of COVID-19 exposure to the Sheriff's Office employees.

All other functions of the Sheriff's Office will remain in operation. Keeping the Douglas County community safe is our top priority. Should you have a non-essential issue or question for the Sheriff's Office please contact 782-9933 and someone will be available 8 a.m.-5 p.m. Monday-Friday. 


DOUGLAS COUNTY SOCIAL SERVICES

Social Services will remain open by appointment only.  Outreach to Topaz Ranch Estates and Ranchos is suspended.  Please call 775-782-9825.

EXTENSION DOUGLAS COUNTY

We realize that this plan may change, and we will make updates accordingly and as needed per recommendations from the authorities we work with and serve. The office will be closed to the public, and we can meet with persons as/if needed through a scheduled appointment.  Some staff will plan on working from the office, but may work from home intermittently. The appropriate signage will be posted on the door for our clientele. 

GYMNASIUM MEMBERSHIP, SCHEDULED PROGRAMS AND CLASSES (Community & Senior Center) 

For those residents who have Gymnasium Memberships the County will provide a 2-month extension on their expiration date. Those scheduled for cancelled County programs and classes will be issued a credit or refund.

HOMEMAKER SERVICES (Community & Senior Center) 

          Homemaker services will continue as scheduled with safety modifications in place.

LIBRARY 

Both the Minden and the Lake Tahoe library buildings are closed the the public at this time. All outside book drops throughout Douglas County are open and will remain open for patrons to return items. The library is not charging late fees on overdue items during this time. 

Starting Saturday, May 16, curbside pick-up will be provided at the Minden Branch Monday through Saturday from 10:00 a.m. to 4:00 p.m. Curbside pick-up will be provided at the Lake Tahoe Branch on Tuesdays and Thursdays from 10:00 a.m. to 4:00 p.m. Request library items through the library's online catalog: catalog.douglas.lib.nv.us or by calling 775-782-9481. The items will be collected for you and brought to your car. Reference and information services by phone will also available during those hours. 

Any questions about your library account can be emailed to info@douglas.lib.nv.us.

Patrons are also encouraged to take advantage of the library’s many electronic resources and downloadable content available through the library’s website. Helpful education and community resources are also available on the library’s website through the eLibrary.  The library plans on providing fun, interactive content on Facebook, Twitter, and a new Instagram account, so please digitally join us!

 

MEALS ON WHEELS (Community & Senior Center) 

Meals on Wheels will continue as usual with modified safety practices in place.  Extended enrollment in that program is being encouraged for all of those that normally attend congregate dining or are otherwise concerned about having access to prepared food.  Seniors wishing to receive this service are asked to contact the Senior Center at 775-782-5500 ext. 1 to arrange drive up food pick up at the center or home delivery. Drive up food delivery will be available at the Douglas County Senior Center, 1329 Waterloo Lane, Gardnerville, between 11:00 a.m. and 1:00 p.m. Monday through Friday. Meals on Wheels Delivery or Drive by Pick Up will consist of a package of 7 frozen meals with a suggested donation of $3 per meal.

PUBLIC WORKS 

Douglas County Public Works which included Water and Sewer Utilities, Road Maintenance, Stormwater Management, Engineering and Building & Fleet Services will be available by appointment only to reduce face to face interactions. To schedule an appointment or for any questions, please call the Public Works main line at (775) 783-6480.
To submit water/sewer payments, please use one of the following options: 
1. Mail your check to P.O. Box 2121, Minden, NV 89423
2. Use the drop box in the driveway of the Public Works Department at 1120 Airport Road, Minden
3. Make an online payment from the Douglas County website www.douglascountynv.gov

 

RECORDER'S OFFICE

Effective May 27, 2020:

In-person services, including over-the-counter help and notary services are available by appointment Mon-Fri 9am-11:30am and 1:00pm-4:30pm. The public research area is open to the public in one hour time slots. Electronic recording hours remain Mon-Fri 8 a.m. - 4 p.m. and staff are available to answer questions by phone Mon-Fri 8 a.m. - 5 p.m. (Closed 12 p.m. - 1 p.m. for lunch) Please call 775-782-9025 to make
an appointment or for general assistance within the Recorder's Office. 

Please be advised, the Historic Courthouse remains locked until further notice, so please call the office when you arrive and a staff member 
will escort you in. 

Recording packages may continue to be mailed, electronically recorded through an approved eRecording partner, or deposited into the blue drop-box on the west side of the building. If using the drop-box, please use a sealed envelope clearly marked Recorder and include a contact name with phone number and/or email address on a separate piece of paper. 


SHOOTING FACILITY

Effective Friday, April 27, 2020 through May 15, 2020:

Beginning April 27, 2020 through May 15, 2020 the Douglas County Community Services Department will be closing the Douglas County Shooting Range for maintenance and safety enhancements. The closure is planned for three weeks in order to rebuild the back capture berms on both the pistol and rifle ranges. The Douglas County Community Services Department wishes to thank those in advance for their patients and consideration during this temporary closure.



 

For health information and updates, visit GetHealthyCarsonCity.org. Carson City Health and Human Services, the managing local health authority for Douglas County, developed a public hotline (775) 283-4789, devoted to keeping the community up-to-date and informed on COVID-19. The line will be staffed Monday-Friday 8 a.m.-4 p.m. to answer questions and concerns.


*This webpage is subject to change as more information becomes available