INFORMATION SYSTEMS
Mission Statement
To provide professional high quality information technology services and support in a timely manner to the employees and citizens of Douglas county.
Major Programs Offered
Information Systems strives to ensure that the County makes the best use of its technology funding. We review requests for equipment and software, coordinate the implementation of information technology, and make policy recommendations to the County Manager and County Commissioners.
Application Systems Design and Development
Provide implementation and support of critical County AS/400 computer applications by the professional programmer/analyst staff. These applications are typically designed and programmed in-house or acquired through third party vendors.
Systems Support
Continually maintain and upgrade computer hardware, communications, operating systems and related application software.
Computer Services
Provide general support to County departments, including training, equipment and/or software installation, troubleshooting, and repair for mid-range computer devices, personal computers (PCs), printers, Local Area Networks (LANs), and communications hardware and software.
Customer Service
Provide general support to County end users with continuing responsive “help desk” efforts.
Staffing and Budget
The Information Systems Division reports directly to the Administrative Services Director. The Division has 7 full-time employees: 1 Manager, 2 Programmer/Analysts, 3 Network Technicians, and 1 AS/400 Computer Operator for a total of 7 FTE. The Information Systems budget is supported entirely through the General Fund.