COMMUNICATIONS/911
Dick Mirgon, Director
P.O. Box 218
Minden, NV 89423
Ph. 775-782-6290
Fax 775-782-9868
Mission Statement
Douglas County Communications Center will provide professional emergency 911 and non-emergency service to each and every citizen and visitor to our County, for the safety and protection of life and property. We accomplish this through an unbiased communication with the citizen, using state of the art equipment to disseminate information to law enforcement, fire or emergency medical services. Each Public Safety Dispatcher is trained, prepared and committed with pride and professionalism in providing this service.
Major Programs Offered
Emergency Dispatch Program
Provides direct service to the citizens of Douglas County, Nevada and Alpine County, California on a 24-hour, seven day a week basis. The program provides a consolidated countywide communications center that dispatches the appropriate response units for the Douglas County Sheriff’s Department, East Fork Fire and Paramedic District, Tahoe Douglas Fire District, Washoe Tribal Police and 75% of Alpine County’s Sheriff, fire and medical dispatching services.
E-911 Program
Provides for Enhanced 911 service to citizens of Douglas and Alpine Counties. This program provides citizens with a single universal three digit emergency number which allows the communications center to quickly identify the callers phone number and address. With this system, response times to emergencies are substantially reduced, by up to 1 minute, while providing information to the Communications Center in the event the caller cannot talk or does not know their location. In addition, communications personnel provide the community with two 911 public education programs, one for elementary schools and the other for adults.
Reporting Relationship
The Communications Director reports to the County Manager and to the Emergency Response Council that is appointed by the Board of County Commissioners. The Emergency Response Council is made up of the County Manager, Douglas County Sheriff, East Fork Fire Chief, East Fork Deputy Chief in charge of Paramedics, Tahoe Douglas Fire Chief and a representative of the Nevada Division of Forestry.
